Privacy Policy -

Privacy Policy

OMNIBEES SOLUÇÕES EM TECNOLOGIA E MARKETING HOTELEIRO LTDA., a private legal entity registered with the CNPJ under No. 60.062.296/0001-05, headquartered in São Paulo/SP (“OMNIBEES”), we understand that the records electronic and personal data left by you (“User”) in the use of the various websites and services (“Pages”) of OMNIBEES, serving this Privacy Policy (“Policy”) to regulate, in a simple, transparent and objective way, which data and information will be obtained, as well as when they can be used.

This Policy applies to Pages related to any of the OMNIBEES brands, understanding as such all those listed on the 0MNIBEES official website, at, encompassing all its products.

To better illustrate how we process data, we present a summary of our Privacy and Personal Data Protection Policy (“Policy”):

Treatment AgentOMNIBEES SOLUTIONS IN TECHNOLOGY AND MARKETING HOTELEIRO LTDA. CNPJ: 60.062.296/0001-05 Av. Paulista, 1294, 21st floor in the city of São Paulo/SP
Role in treatmentPredominantly controlling with respect to the site
Nature of the processed dataPersonal data provided by the user and/or collected automatically for purposes within the legal rules
Purpose as controllerUse personal data for advertising purposes, such as sending information, promotions and discounts from OMNIBEES, publicizing events and programs or carrying out a satisfaction survey.

Legal basis: • Consent of the holder
SharingOnly to comply with contractual rules or legal order
Data ProtectionAppropriate security, technical and administrative measures
Your rightsConfirmation of the existence of treatment, access, correction, etc.
This Policy may be updated at any time by OMNIBEES, upon notice on the website and/or by email, if the User has opted to receive communications from OMNIBEES.


OMNIBEES may collect the information actively entered by the User at the time of registration and also information collected automatically when using the pages and the network, such as, for example, identification of the commercial establishment used, IP with date and time of connection, among others. others.
Therefore, two types of personal data are processed: (i) those provided by the User; and (ii) those collected automatically.

(i) Information provided by the User: OMNIBEES collects all information actively entered by the User on the Pages, such as full name, email, gender, date of birth, city and state, when filling out forms on the Pages by the User. OMNIBEES will use this information to promote the dissemination of advertising material, promotions, discounts, events and loyalty programs, as well as to carry out a satisfaction survey.

(ii) Data collected automatically: OMNIBEES also collects a series of information automatically, such as: characteristics of the access device, browser, IP (with date and time), IP origin, information about clicks, pages accessed, the following pages accessed after leaving the Pages, or any search term typed on the website or in reference to it, among others. For such collection, OMNIBEES will make use of some standard technologies, such as cookies, pixel tags, beacons and local shared objects, which are used for the purpose of improving the User’s browsing experience on the Pages, according to their habits and preferences. .

It is possible to disable, through the settings of your internet browser, the automatic collection of information through certain technologies, such as cookies and caches, as well as on our own website, specifically regarding cookies. However, the User must be aware that, if these technologies are disabled, some features offered by the website, which depend on the treatment of said data, may not work correctly.

In addition, OMNIBEES may promote satisfaction surveys, collecting this information to improve our services every day, to better understand your preferences and evaluate the quality and your impressions of our tools, as well as for statistical and advertising purposes.
The information collected may be shared by OMNIBEES with: (i) other partner companies, when necessary for the adequate provision of the services object of its activities; (ii) to protect the interests of OMNIBEES in any type of conflict; (iii) upon court decision or request from a competent authority.

Furthermore, we clarify that your information may also be shared with companies that provide the technological and operational infrastructure necessary for OMNIBEES’ activities, such as payment intermediaries and information storage service providers.
The User will be able to access, update and add their data, as well as request the deletion of their data collected by OMNIBEES through the email jurí[email protected], where we reinforce that the retention periods established by legislation will be respected.


The information collected by OMIBEES is intended to establish a contractual relationship or the management, administration, provision, expansion and improvement of the Pages to the User, adapting them to their preferences and tastes, as well as the creation of new services and products to be be offered to Users.

The information collected may also be used for advertising purposes, such as sending information about OMNIBEES brands, tools, promotions, and discounts, as well as publicizing events and loyalty programs, or conducting research on purchase satisfaction, with the holder’s consent to do so.

OMNIBEES may centralize the information collected on the Pages, which may be used in Pages and services related to all OMNIBEES brands, respecting the purposes set forth herein and the User’s consent.

If you no longer wish to receive advertising information from OMNIEES, at any time the User may contact OMNIBEES through its service channels.

Legal Basis: In these cases, data processing is authorized by item I of article 7 of Law No. 13,709/2018, the General Data Protection Law (“General Data Protection Law – LGPD”).


OMNIBEES is an economic group that works in partnership with several companies. In this way, you can share the information collected through the Pages, in the following cases:

i. With other companies of the OMNIBEES Group, incorporated or operating in any country, which undertake to use the information for the same purposes indicated in this Policy;

ii. With partner companies, in the development of OMNIBEES’ commercial activities;

iii. To protect the interests of OMNIBEES in any type of conflict, including lawsuits;

iv. In the case of transactions and corporate changes involving OMNIBEES, in which case the transfer of information will be necessary for the continuity of services; or,

v. By court order or by the request of administrative authorities that have legal competence for your request.Cookies are files or information that may be stored on your devices when you visit OMNIBEES Pages. Generally, a cookie contains the name of the website that originated it, its lifetime and a value, which is randomly generated.


OMNIBEES will store the information collected on its Pages on its own servers or those hired by it.

OMNIBEES uses reasonable market and legally required means to preserve the privacy of data collected on its Pages. In this way, it adopts the following precautions, in compliance with the guidelines on safety standards established in Decree No. 8,771/2016, such as:

i. OMNIBEES has protection against unauthorized access to its systems;

iii. OMNIBEES only authorizes the access of previously established persons to the place where the collected information is stored;

iv. Those who come into contact with the information must undertake to maintain absolute confidentiality. The breach of confidentiality will result in civil liability and the person responsible will be held liable in accordance with Brazilian legislation; and

v. Inventory maintenance indicating time, duration, identity of the person responsible for access and the object file, based on connection and application access records, as determined in article 13 of Decree No. 8,771/2016.

OMNBIEES adopts the best efforts to preserve the privacy of Users’ data. However, no website is completely secure and OMNIBEES cannot fully guarantee that all information that travels on the Pages will not be subject to unauthorized access perpetrated through methods developed to obtain information improperly. For this reason, we encourage Users to take appropriate measures to protect themselves, such as keeping all usernames and passwords confidential.


The information collected by OMNBIEES through the Pages will be automatically deleted from its servers when they are no longer useful for the purposes for which they were collected, or when the user requests the elimination of their personal data.

Without prejudice, the information may be kept for compliance with legal or regulatory obligations, transfer to a third party – provided that the data processing requirements are respected – and exclusive use of OMNBIEES, its access by third parties being prohibited, provided they are anonymized.


In compliance with the applicable regulations, with regard to the processing of personal data, OMNIBEES respects and guarantees the User the possibility of submitting requests based on the following rights:

i) confirmation of the existence of treatment;

ii) access to data;

iii) correction of incomplete, inaccurate or outdated data;

iv) the anonymization, blocking or deletion of unnecessary, excessive or non-conforming data;

v) deletion of data processed with the User’s consent;

vi) obtaining information about the public or private entities with which OMNIBEES has shared its data;

vii) information about the possibility of not providing your consent, as well as being informed about the consequences, in case of refusal;

ix) revocation of consent.

If you need any assistance to exercise your rights, the User may contact OMNIBEES, as per the guidelines in this Policy.

The User is aware that the deletion of essential information for the management of his account with OMNIBEES will imply the termination of his registration, with consequent cancellation of the services provided.

OMNIBEES will make every effort to fulfill such requests in the shortest possible time. However, even in the event of an exclusion request, the minimum period for storing information from users of Internet applications, determined by Brazilian legislation, will be respected.


This Policy will be governed, interpreted and executed in accordance with the Laws of the Federative Republic of Brazil, especially Law No. any queries arising from this document.

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